Serendipity-in-Chaos goes to great lengths to ensure that all orders are fulfilled accurately and on time and are of the highest quality. Accordingly, Serendipity-in-Chaos accepts returns and will refund payment/initiate returns (Depending on the user's preference) if and when customers are disappointed by Serendipity-in-Chaos merchandise for one of the following reasons:

(a) The Merchandise itself is flawed - This includes - incorrect sizing, damaged fabric, or a product with any manufacturing defect only then exchange for the product is applicable.

(b) The design of the final product is different from the image.

As a rule, Serendipity-in-Chaos does not encourage returns/replacements for any reason apart from those stated above.